Business Law Case Study Example | Topics and Well Written Essays - 750 words - 3

Business Law - Case Study Example Terms in the competition also granted Nutritional Sciences ownership and usage of contestants’ photographs in its promotions. Englert entered the promotion’s contest and was later informed, in June 2002, of her award as runners up. She was to mail back some paper work within 48 hours in order to claim her award. However, the offered award was cash of $ 250 and the organization’s products worth similar amount, while the original offer identified a cash price of $ 1500 and the organization’s products worth $ 500. Englert did not reply and in July 2005 sued the company for â€Å"breach of contract, fraud, unauthorized use of likeness, invasion of privacy, and violation of the Ohio Consumer Sales Practices Act† (The Supreme Court of Ohio 3). Both parties argued for summary judgment and the County Court ruled in favor of Nutritional Science. Englert appealed citing error in law in the County Court’s holding that appellees are not liable for breach of contract, unauthorized use of likeness and invasion of privacy, fraud, and violation of the state act. Englert also cited error in the previous holding that the company reserved the right to change terms, and was not liable damages. In ruling against appellant on error over breach of contract, change of terms of contract and award of damages for breach of contract, the appeal court argued that even though a contract existed from offer and acceptance, explicit terms of the contract were supreme. Nutritional Sciences based on a clause in the contract reserved rights over cancellation of the contract, and modification of terms of the competition. Consequently, there was no breach of contract in the offered reward, and changes were legal, and no liability for breach of contract. In addition, the appeal court held that fraud claims could not be held on promises or statements for future actions. Englert

Juvenile Justice Subsystems Essay Example for Free

Juvenile Justice Subsystems Essay The role of the police is to enforce the law and maintain order in the community. In 2000, there were approximately 18,000 police agencies employing more than one million full-time sworn and non-sworn personnel. They are intimately involved in juvenile justice issues, they mostly operate locally, and are thus in close proximity to towns and neighborhoods. For juvenile offenders and victims, local police are often their first contact with juvenile justice authorities. The reason for this is simply stated: Juvenile offenders who break the law are frequently taken to the police as a first option, or the police may apprehend them while observing them committing an offense. Youths who have been victimized or whose welfare is at risk are likewise referred to police custody—for their own protection. The Judicial Subsystem The judicial component of the juvenile justice system is composed of many of the same personnel as found in the adult system. These include judges, administrators, prosecutors, and defense counsel. It is a civil (rather than criminal) system, so there is also a significant amount of participation by social workers, probation officers, case managers, and other professionals whose primary duty is to inform and advise the court on the status of each juvenile. The Corrections Subsystem Juvenile correctional institutions are regulated under state law and must comply with state and federal mandates for the humane treatment of youths who have been consigned to locked or other residential facilities. The underlying mission of juvenile corrections is to treat and rehabilitate youths. Although many facilities are highly restrictive, and confinement conditions can approximate those found in some adult facilities, it is the duty of this subsystem to â€Å"correct† the behavior of offenders.

Online Property Management System

Online Property Management System Study and Develop of an online property management system for City 2 Property Chapter 1: Literature Review 1.1 Overview In this chapter, the author conducts literature review mainly on the studies of online property management system to find out how property management works on the internet. The author also focuses on the technologies and tools involved in making online property management system more efficient. 1.2 Online Property Management Online property management basically contains most of the business method that renovate to the internet. It is the management of property management using online tools. When online property management implemented, it make many things like booking keeping, collecting rental fees, managing properties and contact with clients more easy and efficient. Online property management is simple and usually do not require any high performance or complicated application to work on. Usually, many real estate company in Malaysia still prefer paperwork instead of using property management system to enhance their operation. One of the reason is the preference of paperwork and not use to working on system when think about working using a system. Therefore, less complicated interface and process in online property management system give advantages to those who considering on implementing system work into their business. And for this reason, it encourages online property management system to a higher demand level in online business nowadays. 1.3 Supporting Technologies One of the advantages of online property management system is the usage of available technologies that are provided to all users that enhance their online business operation. Other than some common technologies that are usable in all business that provide different usage and advantage to the business, there are also some technologies that provide great advantage on online property management business. 1.3.1 Google Map Google map is a web mapping service application powered by Google. It provide mapping service that show a geographical mapping just like a dynamic country map, it provide the street name and route in many different view and also paths travel by own vehicle, foots or public transport. One of its supports towards property management is to show the direction from one location towards another, as well as showing the shortest route among few paths. All these benefits support users to find out the exact location of a place, and also make users know more about the places surrounding the targeted location in case they want to know more or when they are lost. 1.3.2 Visual Tour Visual tour is a new snapshot technology that able to capture numerous of pictures in a room or environment, using visual tour software and photo stitching software to stitch all the pictures together and produce a 360 degree virtual home view. This technology tend to provide a visual home tour to the property buyers by showing how is the inside of a property looks like when buyers does not need to travel all the way to the property location but using the internet to enjoy a tour just like when they are exactly in the building. To produce a visual tour video, a RTV tour builder kit contains of a camera and custom rotator mount on the side of the camera is needed. To start capturing, place the tripod on a best capturing spot, usually on the middle of a room, then manually rotate the camera one side to another from left to right, and then from top and bottom until every view of that room is being taken. Upon completing the capturing process, a visual tour software by overlapping the sides of all images together to utilize a 360 degree panaromic images. Lastly, the completed visual tour video need to upload to the RTV tour server through the internet to allow tour video automatically customize with owners banner, logo or photos, and then features like hyperlink to post into their websites, google map, and others will be added and send back to the owner. 1.3.3 Other Supporting Tools There are other technologies or tools supporting online property management as well. These tools are not mainly for online property management but also benefit the system operation like other businesses do. * Search function Search function is a common tool that filter information according by using a keyword enter by user and match data available in the current system, and display or show to the users Usually property buyers tend to have a property expectation in their mind before looking for agents to locate the property they want, search function in a system allow buyers to go through some simple steps to find out if theres any property that match their expectations or requirements, instead of searching all the properties one after another. * Mortgage loan calculator A mortgage loan calculator is to calculate the loan needed to pay by a property buyers per months. It usually require user to input some basic information like property value, interest rate, years and down payment to obtain the loan result. This is a simple tool that requires very little effort in developing but requires a correct formula to obtain the accurate result. * Reminding tools A reminding tool usually require user to enter a task name and an expired date. Upon reaching the expired date, user will receive a notification regarding the task. Property agents benefits from reminding tool in various ways. Collecting rental fees is an important process when properties are rented. Sometimes delay rental fees can be quite troublesome and if does not handle carefully, a delay rental fees could be forget or paid rental fees may not recorded properly. Therefore, the task of a reminding tool not only notify user regarding incomplete task but also ensure user about completed task. * Looking for agent Usually it is a good idea to record agents information in a system to allow buyers to look for a particular agent. In a system, not only agents brief personal and contact information could be found, buyers can also found the agents available listing. In case there are buyers who prefer a particular agent service and listing in that area, they can contact the agent directly without contacting the company or other agent. * iExpert A simple Question and Answer (QA) in a system that contain questions ask by the user regarding property issues, and can be answered by other users and working agents. It work like a forum but much more simple than it, it only require user to enter a question if he or she has one, or choose to view all available questions and answer any question if they know. 1.4 Summary As a summary of this chapter, the author has understood how online property management system work compares to real time business. More importantly, the author had conduct studies on the technologies that support online property management system which offer great advantages to the user when using the system. Chapter 2: Analyze Existing Websites 2.0 Overview In this chapter, the author visit and investigate several existing real estate websites to gain understanding in common features and also how other real estate websites manage their information. The author focuses more on some feature that is unique for real estate websites. The author also tend to list out some of their strengths and weaknesses to gain knowledge about pros and cons when manage a real estate business online. 2.1 ThinkProperty ThinkProperty is a free property service website that allows all real estate agents in Malaysia to post their property listing for free. It is owned by Think Media Sdn Bhd and was launched at October 2007. Powerful tools in ThinkProperty make properties more manageable and easier to search. It tends to provide great advantage to the sellers and buyers. 2.1.1 ThinkPropertys Features 2.1.1.1 Member features i) Managing properties Users are requiring registering as a member in order to use the features offer to all members. Register link can be found under login or the side navigation regarding all the features on the right. By clicking on registering, user will navigate to a page listing eight benefits to become a member. On the bottom on the page, user can click on â€Å"Register now† button to register as member by filling up the registration form and upon completing the form, user need to validate their account through e-mail. Then user will be successfully registered as a ThinkPropertys member and allow to login using the registered username and password. Once login, user can see their registered name and a dropdown list contain all available members features on the login interface. The dropdown list contains auto post back function, which means when user selects any option within the drop down list, user will automatically navigate to the page according to the selected option. For features under â€Å"Create new listing†, users will be direct to a form to submit the property they want to add. When they have done submitting it, the added property can be found in features under â€Å"Manage my listing†. User can check back their added listing anytime they want, and can choose to modify the information or delete the added listing. In ‘My properties and ‘My Auctions page, user can choose to filter the order of the listings by selecting property type, posted duration and other option. In property wanted, user can submit a wanted property to the moderator and wait until further notification. Usually agent will notify user by e-mail or contact number regarding the property they want. ii) Personal Profile Some of the information in a member personal profile is filled up during registration, while most of the information is blank. The information in personal profile included user type, company information, contact information, and websites. All this information will be useful if some other user need to find out more about a particular user for some business issues. This will be needed especially in the forum. User will be allowed to use the forum to post new thread or answer to any existing thread when they had become member. Providing all this information will be convenient to other member as well as the agents in case they need to contact the member. Other than entering their personal information, user can upload picture and video of themselves. Added picture will be shown in the profile page when it is viewed. As for video, user need to click on the video button located on the left side to view video in a new pop out. Brief information of the properties owned will also show in this page, as well as latest 10 posted threads in the forum can also be view by clicking on the â€Å"Forum† button. All this function is to ease other member in finding out more about a particular member. iii) Think Mail Think mail serve as a mailing service for members to receive messages sent by other member or agent. This is a simple service to read and delete mails; however it does not support sending message here. User need to go to another member page and click on the ‘Message button to send him or her Think Mail message or e-mail message. Other than this, user can set his or her e-mail alert option. This service is to receive property alert message in case user got use any service like property wanted and awaits agent finding. 2.1.1.2 Forum Just like other forum, ThinkProperty forum contain all types of topic discuss about buying properties, selling properties, property investment, finance issues and much more. Only registered member are allowed to post any question on the suitable thread and await other member to reply or reply to any existed thread. With the support of a forum, all members can get more help and information regarding property issues and problems, and also get to know more about agents and people from other place. A forum also serve as another way to obtain information and solving problem, otherwise user can only communicate to the moderator by using customer support and sending messages. 2.1.1.3 Customer Support In ThinkProperty, there are three ways to obtain supports. First is to use the most common method like many websites do, using the feedback form to send question and awaits reply from the moderator. Second is to use the forum to post new question and awaits replies from other member and moderators. Third is to use the live help desk located on almost every pages on the top right, right below of the main menu navigation. Live help desk is an instant messaging service. When click on it, a new window will pop up and there will be someone there to answer any question asks by the user. This is one effective way to obtain answers instantly without waiting like other two customer support. However, live help desk is not always available to be use. There is no specific time when it is available, but user can found it available many times in a day. 2.1.1.4 Viewing Properties To view the available properties, user has to enter a desire location in the search box on the top of the website. This is a more direct way to find property around an area, instead of viewing all properties from other places at one page. While entering data into the searching box, a drop down that contain some location that match the entered data will show to let user navigate quickly if the target location is within the drop down. When random data being entered, especially when input character is less than 3, location that is not related to the entered data will show. Otherwise, it will show no result match in the drop down. A ‘Display map check box under the search box is to indicate navigate user to view all properties page with its detail or navigate to Google map that shows the entered location and properties contain on that area. 2.10 shows an example of Google map result when display map is checked. The red house symbol below shows the properties that are available around the area. When mouse hover on one of the red symbol, a small dialog box pop out and show brief information about the property. User can click on the click on the bottom of the box to see more information about that property. Without checking the â€Å"Display Map†, when a location is selected, it will navigate to a page that shows all properties with some information located in that searched place. For example, 2.11 shows all properties available in Damansara when user enters Damansara in the search box. On the left side of the page, there is one filtering function to sort the wanted property details. By clicking on any of the filtering option, the function of it will show and allow user to choose or enter related information 2.15 shows the bottom of the property page. Google map of a particular property will be show if the property has information about it. At another side will be the seller information. In case user interested to find out more, they contact using the provided information or use the form below to e-mail the seller. In case user found that a particular property is not available anymore but it is still tag as available, user can simply click on the link beside the red icon below to notify the unavailability of this property to any user that view this property later. When user had done with one property, user can always choose to go back to all the property listing or simply click on the next button to view another property, or click on the previous button to view visited property before this, this two buttons located on top of the view all listings page. 2.1.1.5 Find Agent ThinkProperty does not offer a direct page to view all agents features. To find an agent, user needs to click the â€Å"Find Agent† link above the search box and then choose either find agent by area or by name. In case user knows any particular agent name and hoping for their service, they can try this search box to locate the agent to see all their posted listing. This also eases users when they know the agent name and where they work, but did not have any contact information about the agent. This may not work only if the target agent is not a member of ThinkProperty website. 2.1.2 Strengths and Weaknesses 2.1.2.1 Strengths * Simple, user-friendly interface. Overall web pages do not contain much unnecessary things. Simple looking and direct way to navigate to pages provide good browsing experience to users * Less complex function and process. Most of the process like job application form, submitting properties, searching functions are step by step methods and does not consist of much complicated process, this helps in reducing user confusion when using ThinkPropertys website * Good functionality and features. Sufficient features to provide good properties searching and managing experience * Good customer support service. Contain of more than one types of customer support feature for the purpose of increase efficiency in providing helps to the users when browsing ThinkProperty 2.1.2.2 Weaknesses * Risk might be unavoidable. ThinkProperty may not responsible for any information risk like fake agent or propertys information as they have no control over agents or members information * Searching function is the only way to view all properties and agents. As searching for properties and agents only depends on the searching box provided, first time user may not know how to find property and agent information. 2.2 iProperty During Jan 2009, iProperty was declared as the top property portal in Malaysia by Google Ads Planner. Operating their business in Malaysia, Taiwan, Hong Kong, Singapore, India and Philippines allow clients from different states to use their service. For further development, they are working towards capitalize the property market and maintain their top leading position and continue working on online property advertising. (Sorensen, 2009) 2.2.1 iPropertys Features 2.2.1.1 Members Features Like other websites to use all the features offer to members only, user has to proceed to registration and approved as a member first. Before login, there will be several links under login like My shortlist, My Property Ads and others, but when user click on those link without login, they will be directed to the login page, which contain registering and forgotten password feature. To register, user just has to click on â€Å"Register Now† link located on the top left side of every page or under the login field on login page and navigate to the registering page. Upon submitting the form, user will receive a random generated password in their registered e-mail, user has to use that password and registered username to login, and then they can choose to change the password later on. i) Create Personal Profile Upon registering as member, user can choose to create their personal profile. This feature is optional, other than letting the agents to know more about them when using iPropertys service like property wanted and property ads, it also allow other member to find out more about a particular agent through iExpert. ii) My iExpert iExpert is a service designed to ease the sharing of property information sharing among members. All users are allow to use iExpert to search and view questions and answers provided by the members, however, only members are allow to post new questions and answer existing questions. It serves like a partial forum but does not contain much feature like forums do. iii) My Property Wanted Like other property website, iProperty offer a property wanted feature to all members only that allow them to submit a form consist of the property requirement a buyer want, and let the agents to perform a property search to find available property match the buyer requirement and notify buyers about it. Members who use this feature will keep property wanted information in their profile. 2.2.1.2 Viewing Properties The â€Å"New Property Review† button contain under the drop down of â€Å"New Properties† located on top of the main menu navigation direct users to the latest property listing in iProperty. User can choose to view different types of property by months by selecting from a list box on the right side of the main title. This is one of the ways to view property owned by iProperty. Another way of finding properties is to use the searching function located on top of the page under the main menu or view properties through related developers or agents. Viewing a property consist of several parts. The first part is the propertys review that contain of long description of the particular property. It consists of some pictures regarding the property with describing the surrounding, environment and facility to attract the interest of people to know more about it. The second part is the propertys specification. This page usually of one picture regarding the property and all details like address, property type, land title, tenure, land area, price range, posted date, and side information which are nearby transportation, schools, and amenities. Next part is viewing the property gallery. This page usually consists of photo gallery taken by camera about the property environment. Visual tour will also available in this page if the particular property has any video about visual tour. Map is available in most of the properties to show the location of a property and also direction to approach to it. For those properties that has Google Map details, a map will be provided as well. Lastly, user who interested in a property can register to it using a provided form to let the agent to contact and brief user about further information. Other than property specification, there are extra corner for sending enquiry to the agents or related person, sending enquiry to the developers and also a home loan calculator provided by Maybank with the information of preferred MPF, interest rate, loan years that is already provided according to the property and the monthly repayment result is provided automatically to the user. 2.2.1.3 Visual Tour iProperty provide visual tour service for user to experience a virtual visiting property experience. Visual tour video can be found on the bottom of each property under gallery view. However, not all properties provide visual tour service. User can found properties that contain visual tour service on the â€Å"Visual Tour† link under new properties on the main menu navigation. 2.2.1.4 Find an Agent Finding an agent in iProperty only require a click on â€Å"Find An Agent† button located on top of the page in main menu navigation. From this page, user can see their name, contact number, e-mail and self description. On top of it, there is a search agent function to find an agent by name, state and area, or user can filter all agents according to the first alphabet of their name. By clicking on their name, user will direct to their page that contain all of the listing they hold. User can also send a message to a particular agent in their page by submitting a form above the holding listing. 2.2.1.5 Search Function There are basically three types of search function depend on each pages. Different types of search function shown in different page for different purpose. 2.29 show a search function located on the main page and new project page. There are sufficient data for user to specify the searching information to obtain better matching property. User can click on â€Å"Advance Search† to have more option to search. Alternately, user can choose to filter properties according to different state by clicking â€Å"By Area† or different country by clicking on â€Å"Overseas†. The second searching function is searching agent function. This feature available only in â€Å"Find An Agent† page and the concept is the same with normal searching function. User just has to input the agents name, area or state, or choosing the first alphabet of their name to find a particular agent. The third searching function located on â€Å"Home Service† page. This searching function use to search for available furniture or home products. 2.2.2 Strengths and Weaknesses 2.2.2.1 Strengths * Rich supporting technologies. iProperty consist of several tools like Google Map, Visual Tour, and some other function that make their service very efficient. * Detail properties information. All properties information included location map, floor plan, transportation and amenities nearby, image gallery and other related information provide information more than what the clients want to know. 2.2.2.2 Weaknesses * Too much information in a page may be unnecessary. Most of the pages contain a lot of information even if it is not related to the page. Users may found it confusion on information that is related or none-related to what they need. 2.3 Summary In this chapter, the author analyze some existing real estate company websites. As understanding features they use to enhance their operation is the main priority in this objective, the author has more knowledge on developing a real estate websites, as well as some of the strengths and weaknesses, to be learnt and avoid when developing an online property management system. Chapter 3: Conduct Interview and Survey 3.1 Overview In this chapter, the author conducts interview and surveys to the head of City 2 Property and also some agents who are experience in real estate business. The author uses this two fact finding method to determine the user requirement of the proposed system and the agents expectation towards it. In the end, the author will record the fact finding result and present on this chapter. 3.2 Interview The author decided to conduct an interview to the head of City 2 Property, Mr. Koo Kam Swee, because he is the most suitable person that understands the requirement or the needs of this proposed system. The interview question will be produce base on the purpose of understanding what will Mr. Koo expect the proposed system can do and how it benefits the business operation and the agents in the company. All the interview questions and answers show below contain main questions and some new questions that were asked during the interview. 3.2.1 Interview Questions and Answers 1. What give you an idea of using a website for your business? (To understand the purpose of the proposed system towards the company) Our companys operation mostly depends on paper work as we have already used to it. We never thought about creating a website until I realize the advantage of a website that can help people from the outside to access to our service faster and anytime even after our operation hour. Therefore, creating a website like other real estate company helps the customers to reach us easier. Author finding: The author uses this question to find out the interviewee main purpose of having this proposed system. The author now understand that the manager get the idea that online business provide fast and easy ways to interact with clients, therefore he decide to implement a website for the company. 2. Without a system, what types of problem your company and the agents faces? (To understand how should the proposed system benefit the company) As I mention, most of our works depend on paperwork. Upon completing a document work, if require sending to clients or others, we need to send through letters, awaits receiving, and finally reply back to us. The overall process takes up a great amount of time. If there is a website, we can shorten the time of this type of process so that we can complete a task much faster. Author finding: From above statement, the author understands that the manager hope that the proposed system can benefit by completing a task faster using electronic mail instead of delivering letters which is very time consuming. 3. Other than that, what are other problems exist? For instant, what you think other real estate company with websites benefits compare to your company? (To understand more on the benefits of the interviewee expect towards the proposed system) Having a website for the company nowadays is a type of competitive advantage. I know some of the other real estate company having their own websites, this give them the advantage of allowing clients to reach them easier, meanwhile this become a disadvantage for us as we lack of this service to offer to the clients. Author finding: Spontaneous question continue from the second question, the author try to find out more about the expectation of the manager that the proposed system can benefit the company. The author gives an example of other real estate competitive to make interviewee to think more critical on the benefits he expects. By the answer of the interviewee, the author know that the manager expect the proposed system can be a competitive advantage when compete with other real estate company. 4. For the website, what features you expects most? In another words, what feature you think is the most important in the entire website? (To understand what feature the interviewee concern the most) The most important part in the website would be allowing people to view our properties. We hope that people who view our properties using the website can know all the details of a property when they access the page. Author finding: The author wanted to know what is considering as the most important feature in the proposed system. The answer given shows that the manager expect viewing properties as an important feature that should put effort on for the purpose of allowing the users to know the full details of a property. 5. Other than viewing propertys details, what other feature you hope to be implemented to make viewing properties a better experience for the users? (To make the interviewee consider more on the functionality of the concerned feature) To be able to view propertys picture with all the details, this would be good enough. Additionally, I hope the website can handle some clients services like sending enquiry about a property or provide information about our contact so that their can call us or send message to us whenever they need our service. Author finding: A spontaneous question follows by question number 4. The author trying to make the interviewee think more on adding some functionality that can make viewing properties better for the users. But the manager does not have too high expectation on other function about it, and suggest other feature regarding serving clients by receiving enquiries and mail from them using the proposed system. 6. Will you expect people to be able to register as a member of City 2 Property website? If yes, what do you hope to benefit from this feature? (To understand what the manager think about member system and how to benefit from it) Possible. Having members in our website help us know more about them, in case we want to contact them using mobile phone, we may be able to locate their contact information through the website. Author finding: The author finds out that the manager does not have high expectation on the member system as well. The manager hopes that this feature can be used to find out the members contact information so that the agent can contact them when necessary. 7. If a member system is implemented, what you think about allowing members to sell their properties using the website? (To understand what the manager think about selling properties online) I guess this should be no different than clients call up to offer their properties to us. If what I think is correct, th Online Property Management System Online Property Management System Study and Develop of an online property management system for City 2 Property Chapter 1: Literature Review 1.1 Overview In this chapter, the author conducts literature review mainly on the studies of online property management system to find out how property management works on the internet. The author also focuses on the technologies and tools involved in making online property management system more efficient. 1.2 Online Property Management Online property management basically contains most of the business method that renovate to the internet. It is the management of property management using online tools. When online property management implemented, it make many things like booking keeping, collecting rental fees, managing properties and contact with clients more easy and efficient. Online property management is simple and usually do not require any high performance or complicated application to work on. Usually, many real estate company in Malaysia still prefer paperwork instead of using property management system to enhance their operation. One of the reason is the preference of paperwork and not use to working on system when think about working using a system. Therefore, less complicated interface and process in online property management system give advantages to those who considering on implementing system work into their business. And for this reason, it encourages online property management system to a higher demand level in online business nowadays. 1.3 Supporting Technologies One of the advantages of online property management system is the usage of available technologies that are provided to all users that enhance their online business operation. Other than some common technologies that are usable in all business that provide different usage and advantage to the business, there are also some technologies that provide great advantage on online property management business. 1.3.1 Google Map Google map is a web mapping service application powered by Google. It provide mapping service that show a geographical mapping just like a dynamic country map, it provide the street name and route in many different view and also paths travel by own vehicle, foots or public transport. One of its supports towards property management is to show the direction from one location towards another, as well as showing the shortest route among few paths. All these benefits support users to find out the exact location of a place, and also make users know more about the places surrounding the targeted location in case they want to know more or when they are lost. 1.3.2 Visual Tour Visual tour is a new snapshot technology that able to capture numerous of pictures in a room or environment, using visual tour software and photo stitching software to stitch all the pictures together and produce a 360 degree virtual home view. This technology tend to provide a visual home tour to the property buyers by showing how is the inside of a property looks like when buyers does not need to travel all the way to the property location but using the internet to enjoy a tour just like when they are exactly in the building. To produce a visual tour video, a RTV tour builder kit contains of a camera and custom rotator mount on the side of the camera is needed. To start capturing, place the tripod on a best capturing spot, usually on the middle of a room, then manually rotate the camera one side to another from left to right, and then from top and bottom until every view of that room is being taken. Upon completing the capturing process, a visual tour software by overlapping the sides of all images together to utilize a 360 degree panaromic images. Lastly, the completed visual tour video need to upload to the RTV tour server through the internet to allow tour video automatically customize with owners banner, logo or photos, and then features like hyperlink to post into their websites, google map, and others will be added and send back to the owner. 1.3.3 Other Supporting Tools There are other technologies or tools supporting online property management as well. These tools are not mainly for online property management but also benefit the system operation like other businesses do. * Search function Search function is a common tool that filter information according by using a keyword enter by user and match data available in the current system, and display or show to the users Usually property buyers tend to have a property expectation in their mind before looking for agents to locate the property they want, search function in a system allow buyers to go through some simple steps to find out if theres any property that match their expectations or requirements, instead of searching all the properties one after another. * Mortgage loan calculator A mortgage loan calculator is to calculate the loan needed to pay by a property buyers per months. It usually require user to input some basic information like property value, interest rate, years and down payment to obtain the loan result. This is a simple tool that requires very little effort in developing but requires a correct formula to obtain the accurate result. * Reminding tools A reminding tool usually require user to enter a task name and an expired date. Upon reaching the expired date, user will receive a notification regarding the task. Property agents benefits from reminding tool in various ways. Collecting rental fees is an important process when properties are rented. Sometimes delay rental fees can be quite troublesome and if does not handle carefully, a delay rental fees could be forget or paid rental fees may not recorded properly. Therefore, the task of a reminding tool not only notify user regarding incomplete task but also ensure user about completed task. * Looking for agent Usually it is a good idea to record agents information in a system to allow buyers to look for a particular agent. In a system, not only agents brief personal and contact information could be found, buyers can also found the agents available listing. In case there are buyers who prefer a particular agent service and listing in that area, they can contact the agent directly without contacting the company or other agent. * iExpert A simple Question and Answer (QA) in a system that contain questions ask by the user regarding property issues, and can be answered by other users and working agents. It work like a forum but much more simple than it, it only require user to enter a question if he or she has one, or choose to view all available questions and answer any question if they know. 1.4 Summary As a summary of this chapter, the author has understood how online property management system work compares to real time business. More importantly, the author had conduct studies on the technologies that support online property management system which offer great advantages to the user when using the system. Chapter 2: Analyze Existing Websites 2.0 Overview In this chapter, the author visit and investigate several existing real estate websites to gain understanding in common features and also how other real estate websites manage their information. The author focuses more on some feature that is unique for real estate websites. The author also tend to list out some of their strengths and weaknesses to gain knowledge about pros and cons when manage a real estate business online. 2.1 ThinkProperty ThinkProperty is a free property service website that allows all real estate agents in Malaysia to post their property listing for free. It is owned by Think Media Sdn Bhd and was launched at October 2007. Powerful tools in ThinkProperty make properties more manageable and easier to search. It tends to provide great advantage to the sellers and buyers. 2.1.1 ThinkPropertys Features 2.1.1.1 Member features i) Managing properties Users are requiring registering as a member in order to use the features offer to all members. Register link can be found under login or the side navigation regarding all the features on the right. By clicking on registering, user will navigate to a page listing eight benefits to become a member. On the bottom on the page, user can click on â€Å"Register now† button to register as member by filling up the registration form and upon completing the form, user need to validate their account through e-mail. Then user will be successfully registered as a ThinkPropertys member and allow to login using the registered username and password. Once login, user can see their registered name and a dropdown list contain all available members features on the login interface. The dropdown list contains auto post back function, which means when user selects any option within the drop down list, user will automatically navigate to the page according to the selected option. For features under â€Å"Create new listing†, users will be direct to a form to submit the property they want to add. When they have done submitting it, the added property can be found in features under â€Å"Manage my listing†. User can check back their added listing anytime they want, and can choose to modify the information or delete the added listing. In ‘My properties and ‘My Auctions page, user can choose to filter the order of the listings by selecting property type, posted duration and other option. In property wanted, user can submit a wanted property to the moderator and wait until further notification. Usually agent will notify user by e-mail or contact number regarding the property they want. ii) Personal Profile Some of the information in a member personal profile is filled up during registration, while most of the information is blank. The information in personal profile included user type, company information, contact information, and websites. All this information will be useful if some other user need to find out more about a particular user for some business issues. This will be needed especially in the forum. User will be allowed to use the forum to post new thread or answer to any existing thread when they had become member. Providing all this information will be convenient to other member as well as the agents in case they need to contact the member. Other than entering their personal information, user can upload picture and video of themselves. Added picture will be shown in the profile page when it is viewed. As for video, user need to click on the video button located on the left side to view video in a new pop out. Brief information of the properties owned will also show in this page, as well as latest 10 posted threads in the forum can also be view by clicking on the â€Å"Forum† button. All this function is to ease other member in finding out more about a particular member. iii) Think Mail Think mail serve as a mailing service for members to receive messages sent by other member or agent. This is a simple service to read and delete mails; however it does not support sending message here. User need to go to another member page and click on the ‘Message button to send him or her Think Mail message or e-mail message. Other than this, user can set his or her e-mail alert option. This service is to receive property alert message in case user got use any service like property wanted and awaits agent finding. 2.1.1.2 Forum Just like other forum, ThinkProperty forum contain all types of topic discuss about buying properties, selling properties, property investment, finance issues and much more. Only registered member are allowed to post any question on the suitable thread and await other member to reply or reply to any existed thread. With the support of a forum, all members can get more help and information regarding property issues and problems, and also get to know more about agents and people from other place. A forum also serve as another way to obtain information and solving problem, otherwise user can only communicate to the moderator by using customer support and sending messages. 2.1.1.3 Customer Support In ThinkProperty, there are three ways to obtain supports. First is to use the most common method like many websites do, using the feedback form to send question and awaits reply from the moderator. Second is to use the forum to post new question and awaits replies from other member and moderators. Third is to use the live help desk located on almost every pages on the top right, right below of the main menu navigation. Live help desk is an instant messaging service. When click on it, a new window will pop up and there will be someone there to answer any question asks by the user. This is one effective way to obtain answers instantly without waiting like other two customer support. However, live help desk is not always available to be use. There is no specific time when it is available, but user can found it available many times in a day. 2.1.1.4 Viewing Properties To view the available properties, user has to enter a desire location in the search box on the top of the website. This is a more direct way to find property around an area, instead of viewing all properties from other places at one page. While entering data into the searching box, a drop down that contain some location that match the entered data will show to let user navigate quickly if the target location is within the drop down. When random data being entered, especially when input character is less than 3, location that is not related to the entered data will show. Otherwise, it will show no result match in the drop down. A ‘Display map check box under the search box is to indicate navigate user to view all properties page with its detail or navigate to Google map that shows the entered location and properties contain on that area. 2.10 shows an example of Google map result when display map is checked. The red house symbol below shows the properties that are available around the area. When mouse hover on one of the red symbol, a small dialog box pop out and show brief information about the property. User can click on the click on the bottom of the box to see more information about that property. Without checking the â€Å"Display Map†, when a location is selected, it will navigate to a page that shows all properties with some information located in that searched place. For example, 2.11 shows all properties available in Damansara when user enters Damansara in the search box. On the left side of the page, there is one filtering function to sort the wanted property details. By clicking on any of the filtering option, the function of it will show and allow user to choose or enter related information 2.15 shows the bottom of the property page. Google map of a particular property will be show if the property has information about it. At another side will be the seller information. In case user interested to find out more, they contact using the provided information or use the form below to e-mail the seller. In case user found that a particular property is not available anymore but it is still tag as available, user can simply click on the link beside the red icon below to notify the unavailability of this property to any user that view this property later. When user had done with one property, user can always choose to go back to all the property listing or simply click on the next button to view another property, or click on the previous button to view visited property before this, this two buttons located on top of the view all listings page. 2.1.1.5 Find Agent ThinkProperty does not offer a direct page to view all agents features. To find an agent, user needs to click the â€Å"Find Agent† link above the search box and then choose either find agent by area or by name. In case user knows any particular agent name and hoping for their service, they can try this search box to locate the agent to see all their posted listing. This also eases users when they know the agent name and where they work, but did not have any contact information about the agent. This may not work only if the target agent is not a member of ThinkProperty website. 2.1.2 Strengths and Weaknesses 2.1.2.1 Strengths * Simple, user-friendly interface. Overall web pages do not contain much unnecessary things. Simple looking and direct way to navigate to pages provide good browsing experience to users * Less complex function and process. Most of the process like job application form, submitting properties, searching functions are step by step methods and does not consist of much complicated process, this helps in reducing user confusion when using ThinkPropertys website * Good functionality and features. Sufficient features to provide good properties searching and managing experience * Good customer support service. Contain of more than one types of customer support feature for the purpose of increase efficiency in providing helps to the users when browsing ThinkProperty 2.1.2.2 Weaknesses * Risk might be unavoidable. ThinkProperty may not responsible for any information risk like fake agent or propertys information as they have no control over agents or members information * Searching function is the only way to view all properties and agents. As searching for properties and agents only depends on the searching box provided, first time user may not know how to find property and agent information. 2.2 iProperty During Jan 2009, iProperty was declared as the top property portal in Malaysia by Google Ads Planner. Operating their business in Malaysia, Taiwan, Hong Kong, Singapore, India and Philippines allow clients from different states to use their service. For further development, they are working towards capitalize the property market and maintain their top leading position and continue working on online property advertising. (Sorensen, 2009) 2.2.1 iPropertys Features 2.2.1.1 Members Features Like other websites to use all the features offer to members only, user has to proceed to registration and approved as a member first. Before login, there will be several links under login like My shortlist, My Property Ads and others, but when user click on those link without login, they will be directed to the login page, which contain registering and forgotten password feature. To register, user just has to click on â€Å"Register Now† link located on the top left side of every page or under the login field on login page and navigate to the registering page. Upon submitting the form, user will receive a random generated password in their registered e-mail, user has to use that password and registered username to login, and then they can choose to change the password later on. i) Create Personal Profile Upon registering as member, user can choose to create their personal profile. This feature is optional, other than letting the agents to know more about them when using iPropertys service like property wanted and property ads, it also allow other member to find out more about a particular agent through iExpert. ii) My iExpert iExpert is a service designed to ease the sharing of property information sharing among members. All users are allow to use iExpert to search and view questions and answers provided by the members, however, only members are allow to post new questions and answer existing questions. It serves like a partial forum but does not contain much feature like forums do. iii) My Property Wanted Like other property website, iProperty offer a property wanted feature to all members only that allow them to submit a form consist of the property requirement a buyer want, and let the agents to perform a property search to find available property match the buyer requirement and notify buyers about it. Members who use this feature will keep property wanted information in their profile. 2.2.1.2 Viewing Properties The â€Å"New Property Review† button contain under the drop down of â€Å"New Properties† located on top of the main menu navigation direct users to the latest property listing in iProperty. User can choose to view different types of property by months by selecting from a list box on the right side of the main title. This is one of the ways to view property owned by iProperty. Another way of finding properties is to use the searching function located on top of the page under the main menu or view properties through related developers or agents. Viewing a property consist of several parts. The first part is the propertys review that contain of long description of the particular property. It consists of some pictures regarding the property with describing the surrounding, environment and facility to attract the interest of people to know more about it. The second part is the propertys specification. This page usually of one picture regarding the property and all details like address, property type, land title, tenure, land area, price range, posted date, and side information which are nearby transportation, schools, and amenities. Next part is viewing the property gallery. This page usually consists of photo gallery taken by camera about the property environment. Visual tour will also available in this page if the particular property has any video about visual tour. Map is available in most of the properties to show the location of a property and also direction to approach to it. For those properties that has Google Map details, a map will be provided as well. Lastly, user who interested in a property can register to it using a provided form to let the agent to contact and brief user about further information. Other than property specification, there are extra corner for sending enquiry to the agents or related person, sending enquiry to the developers and also a home loan calculator provided by Maybank with the information of preferred MPF, interest rate, loan years that is already provided according to the property and the monthly repayment result is provided automatically to the user. 2.2.1.3 Visual Tour iProperty provide visual tour service for user to experience a virtual visiting property experience. Visual tour video can be found on the bottom of each property under gallery view. However, not all properties provide visual tour service. User can found properties that contain visual tour service on the â€Å"Visual Tour† link under new properties on the main menu navigation. 2.2.1.4 Find an Agent Finding an agent in iProperty only require a click on â€Å"Find An Agent† button located on top of the page in main menu navigation. From this page, user can see their name, contact number, e-mail and self description. On top of it, there is a search agent function to find an agent by name, state and area, or user can filter all agents according to the first alphabet of their name. By clicking on their name, user will direct to their page that contain all of the listing they hold. User can also send a message to a particular agent in their page by submitting a form above the holding listing. 2.2.1.5 Search Function There are basically three types of search function depend on each pages. Different types of search function shown in different page for different purpose. 2.29 show a search function located on the main page and new project page. There are sufficient data for user to specify the searching information to obtain better matching property. User can click on â€Å"Advance Search† to have more option to search. Alternately, user can choose to filter properties according to different state by clicking â€Å"By Area† or different country by clicking on â€Å"Overseas†. The second searching function is searching agent function. This feature available only in â€Å"Find An Agent† page and the concept is the same with normal searching function. User just has to input the agents name, area or state, or choosing the first alphabet of their name to find a particular agent. The third searching function located on â€Å"Home Service† page. This searching function use to search for available furniture or home products. 2.2.2 Strengths and Weaknesses 2.2.2.1 Strengths * Rich supporting technologies. iProperty consist of several tools like Google Map, Visual Tour, and some other function that make their service very efficient. * Detail properties information. All properties information included location map, floor plan, transportation and amenities nearby, image gallery and other related information provide information more than what the clients want to know. 2.2.2.2 Weaknesses * Too much information in a page may be unnecessary. Most of the pages contain a lot of information even if it is not related to the page. Users may found it confusion on information that is related or none-related to what they need. 2.3 Summary In this chapter, the author analyze some existing real estate company websites. As understanding features they use to enhance their operation is the main priority in this objective, the author has more knowledge on developing a real estate websites, as well as some of the strengths and weaknesses, to be learnt and avoid when developing an online property management system. Chapter 3: Conduct Interview and Survey 3.1 Overview In this chapter, the author conducts interview and surveys to the head of City 2 Property and also some agents who are experience in real estate business. The author uses this two fact finding method to determine the user requirement of the proposed system and the agents expectation towards it. In the end, the author will record the fact finding result and present on this chapter. 3.2 Interview The author decided to conduct an interview to the head of City 2 Property, Mr. Koo Kam Swee, because he is the most suitable person that understands the requirement or the needs of this proposed system. The interview question will be produce base on the purpose of understanding what will Mr. Koo expect the proposed system can do and how it benefits the business operation and the agents in the company. All the interview questions and answers show below contain main questions and some new questions that were asked during the interview. 3.2.1 Interview Questions and Answers 1. What give you an idea of using a website for your business? (To understand the purpose of the proposed system towards the company) Our companys operation mostly depends on paper work as we have already used to it. We never thought about creating a website until I realize the advantage of a website that can help people from the outside to access to our service faster and anytime even after our operation hour. Therefore, creating a website like other real estate company helps the customers to reach us easier. Author finding: The author uses this question to find out the interviewee main purpose of having this proposed system. The author now understand that the manager get the idea that online business provide fast and easy ways to interact with clients, therefore he decide to implement a website for the company. 2. Without a system, what types of problem your company and the agents faces? (To understand how should the proposed system benefit the company) As I mention, most of our works depend on paperwork. Upon completing a document work, if require sending to clients or others, we need to send through letters, awaits receiving, and finally reply back to us. The overall process takes up a great amount of time. If there is a website, we can shorten the time of this type of process so that we can complete a task much faster. Author finding: From above statement, the author understands that the manager hope that the proposed system can benefit by completing a task faster using electronic mail instead of delivering letters which is very time consuming. 3. Other than that, what are other problems exist? For instant, what you think other real estate company with websites benefits compare to your company? (To understand more on the benefits of the interviewee expect towards the proposed system) Having a website for the company nowadays is a type of competitive advantage. I know some of the other real estate company having their own websites, this give them the advantage of allowing clients to reach them easier, meanwhile this become a disadvantage for us as we lack of this service to offer to the clients. Author finding: Spontaneous question continue from the second question, the author try to find out more about the expectation of the manager that the proposed system can benefit the company. The author gives an example of other real estate competitive to make interviewee to think more critical on the benefits he expects. By the answer of the interviewee, the author know that the manager expect the proposed system can be a competitive advantage when compete with other real estate company. 4. For the website, what features you expects most? In another words, what feature you think is the most important in the entire website? (To understand what feature the interviewee concern the most) The most important part in the website would be allowing people to view our properties. We hope that people who view our properties using the website can know all the details of a property when they access the page. Author finding: The author wanted to know what is considering as the most important feature in the proposed system. The answer given shows that the manager expect viewing properties as an important feature that should put effort on for the purpose of allowing the users to know the full details of a property. 5. Other than viewing propertys details, what other feature you hope to be implemented to make viewing properties a better experience for the users? (To make the interviewee consider more on the functionality of the concerned feature) To be able to view propertys picture with all the details, this would be good enough. Additionally, I hope the website can handle some clients services like sending enquiry about a property or provide information about our contact so that their can call us or send message to us whenever they need our service. Author finding: A spontaneous question follows by question number 4. The author trying to make the interviewee think more on adding some functionality that can make viewing properties better for the users. But the manager does not have too high expectation on other function about it, and suggest other feature regarding serving clients by receiving enquiries and mail from them using the proposed system. 6. Will you expect people to be able to register as a member of City 2 Property website? If yes, what do you hope to benefit from this feature? (To understand what the manager think about member system and how to benefit from it) Possible. Having members in our website help us know more about them, in case we want to contact them using mobile phone, we may be able to locate their contact information through the website. Author finding: The author finds out that the manager does not have high expectation on the member system as well. The manager hopes that this feature can be used to find out the members contact information so that the agent can contact them when necessary. 7. If a member system is implemented, what you think about allowing members to sell their properties using the website? (To understand what the manager think about selling properties online) I guess this should be no different than clients call up to offer their properties to us. If what I think is correct, th

Internet and Research Essay -- Analysis Research Internet Essays

Internet and Research According to The Disappearance of Technology, by Bruce and Hogan, â€Å"(technological) tools become commonplace. Each literacy technique goes from unfamiliar to familiar, from visible to invisible.† Proof of this can be seen through even just one person, as he begins life prior to the house-hold computer, and witnessed the changes as the Internet become main stream, and finally to his uses of technology today while attending law school. To begin a research analysis on Brian Petrano’s literacy eco system, one must first analyze the beginnings of his technological life. At his current age of 25, he has only been exposed to computers and the Internet for about fifteen years. Of course, this means his experience with computers coincides with the initial stages of the home computer evolution. While in his sophomore year of high school, he began to assist a librarian, Mrs. Rulon. She eventually exposed him to the potential of the Internet and its abilities as a resource, along with the capabilities of the computer beyond a simple word processor. This was the beginning of his technological life. â€Å"You can learn anything,† Brian discovered, â€Å"and the name they gave it is exactly right, it is a ‘web’ that can branch off on whatever you are researching.† From this point, Brian has been all consumed with the possibility of the World Wide Web as a research tool. For Brian, a composition tended to be a culmination of literary works found on the Internet. Especially now, he has little use for creating new works. On the contrary, he typically researches in-depthly and pulls together the most important aspects found, into one article with Brian’s tone. Through the years, he has seen himself grow from visiting the... ...ch, with the Internet as his main resource. Lately though, things have seemed to change. The Patriot Act has him worried about the freedom of computers and the Internet. â€Å"I appreciate it, because so far, it is not censored. The free market place of idea and thought is what this country is founded on. It may be our downfall, but is paramount, and so important.† In the end, Brian has complete respect and admiration for technology, specifically the Internet, and the ease it offers him. His life has come to depend on it as it grows before his eyes. The old days of card catalog technology seem even humorous to him, â€Å"I remember helping Mrs Rulon organize the card catalog and thinking, ‘there has to be a better way then this.’† There is, and in the future there we will probably look back at the Internet of today and laugh while wondering how we ever functioned with it.

Drayton 61 Structure Essay

There are many different ways to approach the structure of a poem, a piece of fiction, a play. In what follows I’m going to make some suggestions about the structure of Michael Drayton’s poem beginning â€Å"Since there’s no help, come let us kiss and part,† a sonnet from his collection titled Idea, first published in 1593. It’s important for you to understand that there are many valuable and illuminating ways to talk about this poem’s structure, not any one, single, right way. That’s why I’m writing suggestions, not prescriptions. When I say â€Å"the structure† of Drayton’s poem, I mean not only how it’s put together but also the way it works. Learning how something is put together shows us what the parts are. Learning how those â€Å"put-together† parts work shows us the thing in action. And a short lyric poem like Drayton’s (any work of literature that we’re reading, for that matter) is a thing in action, a dynamic process. Here is Drayton’s poem. Since there’s no help, come let us kiss and part; Nay, I have done, you get no more of me, And I am glad, yea glad with all my heart That thus so cleanly I myself can free;4 Shake hands forever, cancel all our vows, And when we meet at any time again, Be it not seen in either of our brows That we one jot of love retain. 8 Now at the last gasp of love’s latest breath, When, his pulse failing, passion speechless lies, When faith is kneeling by his bed of death, And innocence is closing up his eyes, 12 Now if thou wouldst, when all have given him over, From death to life thou mightst him yet recover. Well, what are the parts of this poem? Words in lines. Specifically, words in lines which usually add up to ten syllables each. Words put together so that they make a rhythm as we say them, a sort of di-da di-da di-da di-da di-da rhythm, with emphasis usually on the â€Å"da† syllable, like this: And I am glad, yea glad with all my heart or this: And when we meet at any time again. And the poem is made up of lines whose end words rhyme (that is, chime together) in a certain pattern throughout the poem, like this: part / me / heart / free(abab)lines 1-4 vows /again / brows / retain (cdcd)lines 5-8 breath / lies / death / eyes (efef)lines 9-12 over / recover(gg)lines 13-14 This pattern creates groups of lines (they have technical English-teacher terms), which go together because their end-word rhymes link them together: lines 1-4=first quatrain lines 5-8=second quatrain  lines 9-12=third quatrain lines 13-14=final couplet The words in this poem are also organized grammatically, in several ways: sentences–the first (a cumulative sentence—check out the term in a handbook or do a Google search) consisting of the poem’s first and second quatrains and the second (a periodic sentence) consisting of the third quatrain and the final couplet; clauses–a bunc h; notice, for example, the first line of the poem– Since there’s no help, come let us kiss and part— a subordinate clause followed by a main clause in a combination showing a cause-and-effect relationship;  verbs—significant mood shifts within the poem (another technical English-teacher term—verbs come in â€Å"moods,† namely the indicative, subjunctive, or imperative, which, if you can’t recognize, you’d better get a grammar/composition handbook), with the imperative and indicative dominating the first eight lines and the indicative and subjunctive the last six (note especially â€Å"wouldst† and â€Å"mightst† in ll. 13-14); subjects—all personal pronouns in the first eight lines (â€Å"us,† â€Å"I,† â€Å"you,† â€Å"we†), nouns in the next four (â€Å"passion,† â€Å"faith,† â€Å"innocence†), and a return to pronouns in the final couplet (â€Å"thou ,† â€Å"all†); adverbs expressing time—â€Å"when† X 4, â€Å"Now† X 2, â€Å"again,† and â€Å"yet†; adjectives—there are very few: why Well, despite the fact that GRAMMAR IS REALITY, we probably should get off the grammar wagon for the time being. There are other ways to look at how words in a poem are organized. Consider the way they get sounded when you read them. Listen carefully as you say the first two quatrains of the poem: Since there’s no help, come let us kiss and part; Nay, I have done, you get no more of me, And I am glad, yea glad with all my heart That thus so cleanly I myself can free;4 Shake hands forever, cancel all our vows, And when we meet at any time again, Be it not seen in either of our brows That we one jot of love retain. 8 I’m hearing a lot of one-syllable words. The first three lines consist entirely of one-syllable words, and there are only seven two-syllable words in all of the eight lines. I’m also hearing a kind of clipped, short way of speaking in these lines. Partly this is due to (ALERT-ALERT: another technical term) alliteration, as in the hard â€Å"c† sounds—come, kiss, cleanly, can, Shake, cancel—and â€Å"t† sounds—let, part, get, heart, That, meet, time, it, not, That, jot, retain. Now listen to the way you’re sounding the words in the third quatrain: Now at the last gasp of love’s latest breath, When, his pulse failing, passion speechless lies, When faith is kneeling by his bed of death, And innocence is closing up his eyes 12 I’m hearing a lot more two- and even a three-syllable word now, especially in ll. 10-12. Also, I’m more aware of a kind of â€Å"breathiness† than I was when saying the first eight lines. Partly this is due to the fact that I’m saying words here that require more breath than one-syllable words. There’s another reason for the â€Å"breathiness,† and, yup, there’s a technical term for this, too, but let’s skip over it and listen to what’s causing this â€Å"breathiness. † What do you notice when you say these words: gasp, breath, pulse, failing, passion, faith, bed, death? Feel a little puff of breath coming out of your mouth, a kind of â€Å"uh,† after you say the initial consonant of the word? That’s what I’m getting. I think there’s another reason I’m feeling this â€Å"breathiness,† a reason not related to the sounds of words but to what they’re saying. The speaker in this poem is painting a picture in the third quatrain by using images. LOOK OUT (another technical term): â€Å"imagery† or â€Å"images† can refer to literal, descriptive pictures in a piece of writing, as well as to figurative language like (technical alert) similes, metaphors, personifications, etc. , or to both. In the present case, the speaker’s imagery is both literal and figurative. S/he’s creating a deathbed scene: there’s a â€Å"last gasp of . . . breath,† a â€Å"pulse failing,† a â€Å"bed of death,† even the â€Å"closing up† of the dying person’s eyes by an attendant. All this is vivid, literal imagery. But who’s dying? Someone named â€Å"love. † Who else is present in the scene? Persons named â€Å"passion,† â€Å"faith,† and â€Å"innocence† (in some printed versions of the poem these names are capitalized). These â€Å"persons† are abstract nouns that are being given the characteristics of humans—hence the term personification. So I’m getting both literal and figurative images, a double-whammy deathbed scene that strongly conveys the idea of the dying person’s final expiration. How does the imagery of the end of the poem compare with imagery at the beginning of the poem? I can’t see any figurative language at all in the first two quatrains, except for â€Å"you get no more of me† in l. 2, which suggests the idea of possession in a love relationship, and â€Å"Be it not seen in either of our brows† in l. 7, a (you got it) metonymy or figure of speech in which a part is substituted for the whole (brow for face). But for these exceptions, I can take more or less literally everything the speaker is saying. S/he and her/his partner are going to kiss and separate—that’s all that can be done. The speaker is finished with the partner, and s/he’s glad that s/he can make this separation so neatly. It’s simply a case of shaking hands goodbye, freeing each other of any obligation created by what the lovers might have said in the past (â€Å"I swear I’ll love you forever,† â€Å"There’ll never be another person in my life,† â€Å"You’re the center of my world,† etc. ), and making sure that, whenever they meet in the future, no bystander will be able to detect the slightest trace of their former love. I think it’s time to start asking how these put-together parts work in action, that is, to see what dynamic process is operating in the poem. If the structure of this poem is a dynamic process, then you ought to be able to see changes, differences, shifts, as you move through the poem. In fact, if you compare the beginning of the poem with the end, you can see major shifts. I’ve already noted some—for example, the change in verb moods from imperative and indicative in the first eight lines to indicative and subjunctive in the last six. Then there’s the difference in the sounds the words make and the style of speaking you can hear, from the direct, concise, controlled tone of ll. 1-8 to the breathy, drawn out speech of the last part of the poem, where the speaker creates a vivid picture of Love at the point of death. How do these grammatical and tonal differences work together to reinforce the changes you can hear as the speaker confronts his/her soon-to-be-ex partner? In the first part of the poem the speaker is giving orders to his/her partner, using imperative verbs (â€Å"come let us kiss and part,† â€Å"Shake hands,† â€Å"cancel,† â€Å"be it not seen†) and making statements s/he intends the partner to take as true and literal, using indicative verbs (â€Å"there’s no help,† â€Å"I have done,† â€Å"you get,† â€Å"I am glad,† â€Å"I .  can free†). Then there’s the alliteration of hard â€Å"c† and â€Å"t† sounds and the dominance of one-syllable words, creating a sense of directness. It’s almost as if the speaker is trying to maintain emotional contr ol of the situation, as if s/he needed to suppress feelings of regret over the breakup. You can even see this in the use of â€Å"you† in l. 2, a formal style of address in early modern English. (In a similar situation, why would you formally address your soon-to-be-ex? ) There is also an effort at matter-of-factness here, evident in the avoidance of figurative language. All this is accomplished in a cumulative sentence, where you get the main message at the beginning (we know we’re breaking up, so let’s get on with it). In the last part of the poem the speaker is painting a vivid picture of Love at the point of death, surrounded by mourning figures (those personifications) attending at the bedside, and maybe, if s/he were willing, the speaker’s partner. Note that indicative verbs are used in ll. 10-12 (in the subordinate â€Å"when† clauses), then subjunctive verbs in the final couplet (â€Å"if thou wouldst† and â€Å"mightst .. recover†). The important thing to know about the subjunctive mood here is that it expresses an action that might take place, not one that does take place. Note also that in this final couplet the speaker addresses his/her partner by using the informal, intimate form â€Å"thou† instead of the formal â€Å"you. † In addition to the figurative language and significant gr ammatical differences between the beginning of the poem and this part, you now get longer words and the breathiness I noted. It’s as if the speaker is encouraging his/her partner to imagine, to see, to feel what the death of their love is going to be like, complete with mourners and last gasps. This invitation to participate is clearly intended to have an emotional impact on the partner. The speaker is also feeling some emotion, I think. You can see this in something I haven’t spoken of before. It’s the shift from a regular di-da di-da rhythm in the first part of the poem to some pretty strong, off-beat rhythms in the last six lines. Look, for instance, at the beats in ll. 9-10 or l. 13. Something different is going on here, not the regular di-da di-da amble you’ve gotten used to. Why this shift? I think it may have to do with the emotion the speaker is starting to feel as s/he describes the deathbed scene. S/he is getting near the end of the poem, and if anything is going to happen other than shaking hands and saying goodbye, it had better happen soon. I’m sensing that emotions are getting much more noticeable. S/he even makes his/her partner the central figure, on whom love’s life or death depends: Now if thou wouldst, when all have given him over, From death to life thou mightst him yet recover. All this happens in a periodic sentence, where you get the main message at the end, here in the final couplet (it’s up to you dear, if you want to bring love back . . . ) Well, I could go on, but I won’t—not for much longer, anyway. I’ve been trying to show you that the closer you look at a piece of literature, the more things happen. Drayton’s poem—any good poem—is super dynamic. However, you can’t capture this dynamic quality just by taking a photograph or making a list of the poem’s parts. You’ve got to experience the dynamic quality of the poem in order to know its structure.

Cheat Sheet MDM Risk analysis

Decisions based on them are dangerous! A single point only ever tells us what the average of two cases is, never what happens between the two cases! Poor understanding of downside risk poor understanding of upside opportunity 2) Scenario analysis: Define your scenarios; best-worst-base There are a range of results!Check if risk makes a difference 3) Use distributions for the uncertainties to describe key risk drivers Choose distribution based on historical data or expert opinion Distribution is important for the simulation; based on the given distribution, the simulator ill be more/less likely to pick numbers in specific ranges Uniform: same probability of all numbers in a given range Triangle: point within the range is much more likely than the other points Normal: you know the middle point but it could be off by X in either direction 4) Run (at)Risk (Monte-Carlo simulation) Define distributions (step 3) Define output cell fir which to simulate results Things to look out for Mean of objective variable (usually NAP) Compare results with scenario results (atria's will give better indication of the range than the scenarios! Look at full range of outcomes Look at standard deviation and at confidence range Look at downside risk and upside potential. What is % of being above/below specific number? What is breakable probability? What is the distribution like? Perform Monte-Carlo simulation to Evaluate different possible outcomes Determine expected result, range of results, probability of results (e. G. Probability of break-even), downside risk, etc.. Advantages: avoid the Flaw of Averages, understand the risk, test your intuition 5) Sensitivity analysis Purpose Examine sensitivity of results when model parameters are varied Observe change in results due to change in assumptionsIdentify main uncertainty drivers / key risk drivers Methodology What-if analysis (simple changing of numbers to see what happens) One-way & two-way sensitivity analysis Tornado diagrams One-wa y & two-way sensitivity analysis Use one-way sensitivity analysis (data table) to check how changes to a variable effect the output variable. Use Goal Seek to find breakable point of that variable. Use two-way sensitivity analysis (data table) to check for changes in two different variables at the same time Tornado diagram Check for impact of each variable / parameter, sorted in order of magnitude Shows you on which variables you should focus most, where the most important risks lie! Some Excel info points: Simulation settings: EXAMPLE QUESTIONS ON RISK ANALYSIS 1 .In what type of decision context could risk analysis be useful and why may it be dangerous to rely on single point forecasts? What techniques can you use to overcome the problems of such forecasts? How do you decide what technique is most appropriate to use? Every business decision entails risk dangerous! A single point only ever tells us what the average Of two cases is, never what happens between the two cases! Example answer for this part: These numbers are based on the average scenario which is not necessarily representative of the true value (argue why could over- or underestimate). Furthermore, they do not tell us anything about the risk.Technique: scenario analysis or simulation 2. Explain in your own words how Monte Carlo Simulation could be useful to a decision maker Evaluate different possible outcomes Averages, understand the risk, test your intuition 3. Explain how the simulation process works to produce results that are useful to a decision maker Example answer: This is different from the E,250 that Carolina's predecessor estimated because the original estimate was made using only single-value estimates for each of the variables.However, by using a Monte Carlo simulation that allows for a range of possible values (with a triangular distribution to account for the higher likelihood of the values Of 5% and 20% for economy and business, respectively). This means that, based on 1 ,OHO ite rations of possible combinations for each of the variables as per the arranging definition of the potential values for each variable under each iteration, the mean of the cost is E 10,277. 4. A friend of yours has just learned about simulation methods and has asked you to conduct a complicated risk analysis to help her making a choice. She said she would be happy to let you solve the problem and then recommend what action she should take. Explain why she needs to be involved in the analysis and modeling process and what kind of information you need from her.Risk analysis requires information about the characteristics of a particular uncertainty (e. G. Shape of probability striation function, range of likely values etc) 5. A simulation model has produced the following three risk profiles displayed below. What advice would you give to the decision maker on the basis of this output? Choice depends on risk attitude, personal wealth, importance of project success and cost of investment a lternative. Alternative C has the highest associated payoff. However, range of possible payoffs is quite large. The steeper the shape of the probability distribution function, the smaller the range of possible expected payoffs (look at standard deviation of outcomes).Consider 5% confidence interval of most likely payoffs. Alternative A has quite a big confidence interval with relatively flat slope at the edges. Look at intersection of B and C and argue which one is less risky. 6. Your boss has asked you to work up a simulation model to examine the uncertainty regarding the success or failure of five different investment projects. He provides probabilities for the success of each project individually (numbers given). Because the projects are run by people in different segments of their investment market, you both agree that it would be reasonable to believe that, given these probabilities, he outcomes of the projects are independent.He points out, however, that he really is not fully confident in these probabilities and that they could be off by as much as 0. 05 in either direction on any given probability. (a) How can you incorporate this uncertainty about the probabilities in the simulation model? Use normal distributions for each project with Sd= 0. 05 (b) Now suppose he changes probability to include ranges. How can you update your simulation model to take this additional information into account? Update probability distributions – triangle, discrete, uniform, normal Example answer: He should use historical data and his expert judgment to estimate the distribution of inputs. He should apply a normal distribution if the different values are independent of each other.Example for normal distribution argument: However, since the number of high quality applications is the sum of the individual decisions â€Å"whether or not to apply/' of a substantial amount of high caliber young professionals, and since this decision is taken by each potential applicant to a large extend independently of each other, the normal distribution with mean 630 seems reasonable. Moreover, given the potential range of high quality applications is between 51 0 and 750, a standard deviation of 60 seems reasonable; that is, the range of 240 students corresponds to 4 standard deviations. Since the proportion of offers accepted is again the sum of many individual decisions, the normal distribution with mean 58% and standard deviation of 2% might be reasonable. 7. Interpret the following risk analysis result tables ask at: Minimum, expected, maximum, P(loss) = x % (downside risk), P(> X) = Y% (upside potential) 8. Interpret sensitivity analysis Describe how output variable is sensitive to given assumptions/parameters.Describe how output variable minimizes and maximizes with the different scenarios; what is the upside potential and downside risk Example answer: The total cost decreases by El ,800 for each 5% increase in the business class no-show rate from 15% to 20% (at which point it is minimized), but then increases by E,700 per percentage point increase from 20% to 30%. The rate Of increase is consistent regardless of the rate of economy no-show. (could include more insights!!! ) The two-way sensitivity table and the accompanying chart show us that in the lower ranges of the possible no-show rates, the total cost is sensitive to both variables in fairly similar proportion, until the optimum combination (I. E. The minimized cost) is reached at 5% economy and 20% business. After this inflection point, the total cost becomes much more sensitive to changes in the business class no-show rate. 9.Describe, compare and explain the shape of a distribution. Risk profile: probability of making a loss vs. a profit Minimum versus maximum Variance Size of 90% confidence interval around the mean Expected return mean average) Include arguments why distributions might differ with different scenarios 1 0) Make recommendation based on the results. Will us ually be trade-off between high risk for higher return on average and lower risk for lower return on average Include risk profiles, probabilities, maximum and minimum numbers†¦ Example answer: The policy that we have recommended is better than the others, because it has the lowest average total cost.Furthermore, the 95% confidence interval has the narrowest range of possible values, as well as the lowest probability that costs will exceed El 7,000. However, even though our recommended policy is better overall, it is not necessarily going to be the best on each individual flight. However, this doses t matter since the average cost is the single most important criterion when choosing a policy because you have 365 * 4 flights per year. One additional insight you could generate is the simulated cost difference between the current and suggested policies. The new policy is worse than the original policy 6% of the times. 1 1) What can be further done to improve profitability and manag e the risks involved?